Post-Fire Restoration Steps When SERVPRO Arrives at Hollywood Homes

12/31/2019 (Permalink)

We know all the risks at hand when it comes to your Hollywood fire damage. Let SERVPRO help you.

SERVPRO will walk you through the restoration process for your Hollywood home.

There is no set of rules that can dictate how you are meant to behave or act after a fire has devastated your Hollywood home. Because of how damaging these situations can be and how time-sensitive the recovery of these situations is, it is essential to know what to expect when you have reached out to our SERVPRO team. We can arrive quickly to begin the initial walkthrough and damage assessment with the customer, which can help to dictate the entire restoration process based on the information collected from this preview.

If the fire department was involved, assessing fire damage to Hollywood homes might have to wait until these professionals have turned the property back over to the owner. This action indicates that the extinguishment process has completed, but also does not immediately grant access to our professionals or even the customer. The insurance company often needs an investigation conducted regarding the origin of the fire, and that can delay the initial mitigation tasks of our team.

As restoration professionals, our project managers are sensitive to the situation that our customers experience and work to make them as comfortable as possible. We want to get a thorough examination and documentation of existing effects and damage, but only if you are comfortable with that process. These steps might include speaking directly with our project manager to detail damage that you have recognized in the walkthrough and allowing our representative to take photographs of these damaged areas to document pre-restoration conditions.

Our walkthrough is not only to identify damages that exist but to help show our customers that they have placed their property in capable hands. We can keep our customers and technicians safe by documenting recognized safety hazards and potential threats like asbestos, mold, or other contaminants that could hinder production or create unsafe working environments.

A walkthrough with our customers is an important step to take after a fire. We want to help meet your expectations and wishes, and we can document everything your property needs to return to preloss condition. Give our SERVPRO of East Pembroke Pines team a call whenever disaster strikes at (954) 998-0600.

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